COOKIE POLICY
Effective Date: November 20, 2025
Company Name: Fiden Agency LLC
Company Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://www.fiden.pro/
Email: info@fiden.pro
1. Introduction
This Cookie Policy explains how Fiden Agency LLC uses cookies, tracking pixels and similar technologies on https://www.fiden.pro/. It applies to all visitors regardless of location, including the United States, European Union and other jurisdictions that require disclosures regarding tracking technologies.
By continuing to browse the site, you agree to the use of cookies as described in this policy unless you disable them through your browser settings or our cookie consent tools.
2. What Are Cookies?
Cookies are small text files that websites place on your device to store information. They help websites function properly, remember user preferences, analyze behavior and deliver relevant advertising.
Cookies may be:
First party cookies set by Fiden Agency LLC
Third party cookies set by external services such as Google, Meta or TikTok
Session cookies that expire when you close your browser
Persistent cookies that remain on your device until manually deleted or expired
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function. Without them, certain features will not work properly.
Used for:
Navigation
Form submissions
Security and authentication
Basic website operations
Disabling these cookies may prevent the website from functioning correctly.
3.2 Analytics and Performance Cookies
These cookies collect information about how visitors use the website.
Tools used:
Google Analytics (GA4)
Hotjar
Collected data includes:
Visited pages
Time spent on each page
Clicks, scroll behavior and navigation patterns
Browser type, device type and geolocation approximations
This information helps us improve content, user experience and website performance.
3.3 Advertising and Marketing Cookies
These cookies are used to deliver targeted ads and measure marketing effectiveness.
Tools used:
Meta Pixel
TikTok Pixel
LinkedIn Insight Tag
Google Ads remarketing cookies
Purposes:
Retargeting website visitors
Tracking conversions
Optimizing ad performance
Building lookalike audiences
Attributing sales or leads to campaigns
3.4 Functional Cookies
Functional cookies enhance the website experience by remembering preferences.
Examples include:
Language selection
Saved form inputs
UI customizations
3.5 Third Party Cookies
These cookies come from trusted service providers integrated into the site.
These include:
Email marketing platforms such as MailerLite, Brevo, ActiveCampaign or ConvertKit
Live chat systems such as Tawk.to, Crisp, Intercom or Zendesk
Embedded video platforms
Social media networks
Each third party may have its own cookie policies.
4. Tracking Pixels and Similar Technologies
Aside from cookies, we use tracking pixels, tags and scripts for:
Ad performance analysis
Cross-device tracking
Event tracking (add to cart, lead submission, page view)
Email open rate measurement
Heatmapping and session recording (e.g., Hotjar)
These technologies collect data similar to cookies but may operate differently, especially on mobile browsers.
5. Legal Basis for Using Cookies (GDPR)
We use cookies under the following legal bases:
Consent for analytics, advertising and non-essential cookies
Legitimate interest for essential cookies necessary to provide website functionality
Users in the EU/EEA will be shown a cookie consent banner before non-essential cookies load.
6. What Data Do Cookies Collect?
Depending on the tool, collected data may include:
IP address (anonymized in some tools)
Browser and device information
Pages visited and click behavior
Time spent on each page
Referral sources
Conversion events
Approximate geolocation
Ad interaction history
We do not use cookies to collect sensitive information.
7. How to Manage or Disable Cookies
7.1 Through Browsers
Users can disable or delete cookies through browser settings:
Chrome
Firefox
Edge
Safari
Opera
Brave
Disabling cookies may affect website functionality.
7.2 Through Our Cookie Banner (For EU/EEA Users)
Visitors can:
Accept all cookies
Reject all non-essential cookies
Customize categories
Withdraw or modify consent at any time
7.3 Through Opt-Out Tools
For third party tools, you may also opt out directly:
Google: https://tools.google.com/dlpage/gaoptout/
Meta: https://www.facebook.com/settings?tab=ads
TikTok: https://www.tiktok.com/legal/privacy-policy
LinkedIn: https://www.linkedin.com/psettings/advertising
8. Third Party Tools and Providers
We use third party services that may set cookies independently of us. These services operate under their own privacy policies.
These may include:
Google
Meta (Facebook and Instagram)
TikTok
LinkedIn
Mailerlite, Brevo, ActiveCampaign or similar email tools
Stripe (for secure payment tracking)
Hotjar
Crisp, Intercom, Zendesk or Tawk.to
Hosting and CDN providers
We do not control third party cookies.
9. Data Retention for Cookies
Retention periods vary based on the type of cookie:
Session cookies expire when you close your browser
Persistent cookies may last from a few days to several months
Third party cookies follow the provider’s retention schedule
10. Cookies and Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly use cookies to track minors.
11. Changes to This Cookie Policy
We may update this policy from time to time.
The Effective Date at the top reflects the latest version.
12. Contact Information
For questions regarding this Cookie Policy, contact:
Fiden Agency LLC
30 N Gould St, Sheridan, WY 82801, United States
Website: https://www.fiden.pro/
Email: info@fiden.pro